Accidents do happen. Fortunately, White Mountain Regional Medical Center is right here in your neighborhood to provide help when you need it most. The hospital's 24-hour, seven-day-a-week emergency department is designated as a Level 4 Trauma Center and certified as a Pediatric Prepared Care Emergency Department. We are staffed and equipped to handle all forms of medical emergencies, ranging from heart attacks to minor injuries. Physicians consist of a small core group of providers and are on site 24 hours a day, every day. The emergency department has a central heart monitor system, specialized trauma room, women's health rooms, critical care areas, pediatric-specific equipment and supplies, and more.
What to Expect
When you arrive at WMRMC, you will be escorted to triage. The triage nurse has special training to quickly evaluate medical needs and will assess the severity of your illness or injury. Depending on the severity of your medical needs and the needs of other patients, this triage nurse will determine who should be seen first.
Quick Treatment
While many of our state's finest emergency facilities are facing critical manpower shortages and long lines, the White Mountain Regional Medical Center's emergency department stands ready to serve, with little to no waiting time. With many years of experience, our medical professionals are prepared to help in your time of critical medical need.
Providers and nurses who specialize in emergency medicine will care for you. If indicated, a consulting physician specialist can be called. Your nurse will monitor your condition and keep you informed.
Tests
The emergency department has 24-hour-a-day access to the hospital's wide range of services. The ability to order a variety of on-site services, such as lab tests, x-rays, C-T scans, and ultrasounds makes for swift and thorough patient evaluations.
24-Hour Observation
If necessary, you may be admitted to the medical/surgical unit for up to 24 hours for observation to rule out an acute medical condition or observe your progression. In the case that we cannot provide the care needed, a transfer will be arranged to a more appropriate facility.
Discharge
If you are not admitted to the hospital, you will be discharged from the emergency department with a written plan of care. If medication is prescribed after local pharmacy hours, you will be given a small amount of medication for the remainder of the night. Your primary care provider may receive a report with follow-up recommendations for your care.
Family Waiting Areas
Family members are welcome in both the waiting area and, when possible, in the private emergency exam area. If you are the patient and bring young children with you, please bring someone to supervise them.
Insurance
Most insurance companies do cover at least part of an emergency room visit. If possible, it is a good idea to check with your insurance provider prior to your visit. However, during a medical emergency, do not hesitate to call 911. WMRMC will make sure you are seen by a physician, regardless of insurance or ability to pay in the event of an emergency. Keep in mind, WMRMC will accept most major insurance providers.
What Our Patients Say about Their E.R. Experience
Our emergency room staff consistently receives top marks on surveys completed by patients and their families. Not only does the E.R. staff meet our patients' needs, but they regularly exceed the expectations of the patients we serve.